PopuBand Music

Frequently Asked Questions

Populele

Hardware

How is Populele "smart"?

Is Populele a real ukulele without the LED?

What kind of material is Populele made of?

How much does Populele weigh and what is the size?

Does Populele need battery?

How to Charge Populele?

How long does the Populele last once it's fully charged?

What comes with the package if I didn’t order the accessories package?

Do the LED lights have only one color?

Will the uke be able to connect directly to Bluetooth speakers or amplifiers?

How to tune my Populele? Which tuning should I choose?

How to strum, pluck, change strings, hold Populele, use accessories or learn chords?

Is a hard case really necessary?

How to clean my Populele?

Where can I get Populele owner's manual?

App

Why can't I connect to Bluetooth?

Why doesn't the App accurately recognize my playing?

What if the App still doesn't register sound?

How can I download the App?

Are the songs in the app free or do I need to pay for each song?

Will it be possible for programmers to contribute songs or program the populele?

How does the Dazzle Mode work?

Does the app work on a tablet?

Orders

What countries do you ship to?

When will I receive my Populele?

In what method does the reund get back to me?

What forms of payment do you accept?

Warranty/Returns

Do you offer any warranty?

What’s your return policy?

Others

Does Populele have a left handed version?

Can we use Populele in any music education environment?

Do you have a guitar version?