Populele's 72-LED fretboard connects with the app via Bluetooth to show exactly how to play your favorite songs, giving beginners a quick and satisfying way to start their musical journey, and helping the experienced take their repertoire to the next level.

Yes. Without the app and LED, Populele is still a premium acoustic ukulele with high quality sound.

Premium European maple, first class spruce, and Italian Aquila strings.

Populele weights 0.5 KG (1.1 Lbs). The size is : 24 * 8 * 2-3/4 (inches). It's a concert size ukulele.

A rechargeable lithium battery is included in the Populele. The battery can be recharged with Mirco-USB port.

1. Populele can be charged by regular smart phone adapters with USB to Micro USB cable.

2. Connect the USB charger cable to the charging port on the left side of Populele.

3. Connect the cable to power source.

4.The LEDs on the last fret will light up and indicate the progress of charging from left to right.

Populele usually lasts about 10 hours after fully charged.

You will receive your Populele and an USB to Micro USB cable in a beautifully designed box. We don’t include the adapter but any USB power adapter comes along with your phone should work.

The Populele LED has only one color, but we will add more in the future.

Unfortunately, Populele is not able to connect to any kinds of speakers. Bluetooth will only be used to connect the APP.

Go to the Tools on the Populele App and choose Tuner. Rotate the tuning peg to change the pitch level of each string. Adjust the peg and repeatedly pluck the string until the needle goes to the center. We generally use the most common C6 GCEA tuning. If you are still confused, watch this video.

The accessory kit includes a beautifully designed soft bag that allows you to carry your Populele around. However, if your activity or environment demands a better protection for your instrument, such as a frequent contact to the hard surface, you may consider a hard case. If you use your Populele at home most of the time and only carry it around occasionally, a soft bag should do the work.

Generally speaking, cleaning Populele is like cleaning a normal ukulele or a guitar. You can wipe off the surface with either mineral oil or lemon oil. However, because Populele uses a LED fretboard, a simple cleaning with cotton should do the work.

Feel free to download the electronic edition of the owner's manual here.

• Please make sure that your Populele is turned on. Press and hold the power button for 4-5 seconds to turn on Populele. Please open the App to connect Bluetooth after the blue light on the control box lights up.
  

• Turn on the Populele and check the battery status. If there's only one LED flashing, you should recharge your Populele.
  

• Connection of your Populele has to be done within the App. In other words, turning on the Bluetooth on your device alone won’t connect your Populele to your mobile device.
  

• You may also need to turn on GPS and Location permissions to cooperate with the Bluetooth function.
  

• Make sure that you have tuned you Populele before playing.
  

• The App recognize your playing by listening . If your environment  is too loud, we suggest you switch to a quieter place or use the headphone.
  

• If you are using an ios device, go to Settings and find Populele. Please make sure Microphone option is allowed.

• If you are using an Android device, go to Settings and check if the “recording” permission is turned on.
  

Find answers in our Blog and in-app tutorial videos. They are essential resources for beginners. 

You should be able to download the app through Apple’s App Store and Android’s Google Play.

All songs are free and unlocked when you have your Populele connected to the app.

For now, the app does not support users to edit or program songs. We will certainly take that into consideration for future development.

Dazzle mode is fun! The LEDs respond to your playing volume by lighting up with less or more LEDs. Let you Populele stand out and shine!

Yes. However, we highly suggest you avoid using a tablet with low configuration. Tablets come with X86 processors are not supported.

We now ship worldwide.

Now we provide same-day shipping in workdays.

We accept payments from checking and savings accounts and Visa, ® MasterCard,® Discover, American Express® credit cards, Amazon Pay and PayPal.

We offer a one-year warranty. Please read the Warranty section in your Populele Owner’s Manual for detailed explanation.

You have 30 calendar days to return from the date you have received it, verified by tracking information. Please read the Return Policy in your Populele Owner’s Manual for detailed description.

Depending on the method your choose to make the payment, the refund usually takes 5 to 10 days to your original account.

We are currently working on the left handed version and trying to bring it to the market asap. We will keep you updated!

Yes! Populele is a great tool for a variety of music education environments. We are also bringing music to people with special needs and summer camps.

We are currently working on the development of our smart guitar which will become available in the market later. Please sign up on our official website to receive latest updates.