Populele - Smart Ukulele


Privacy Policy

Shenzhen Shigan culture technology Co.,Ltd. (hereinafter “Populele,” “we,” or “us”) respects the privacy of people who use (“you”) our products, services, and websites (together “Services”) including, but not limited to Populele and Populele App. This Privacy Policy describes what personal information/data (“Personal Information”) and non-personal information we collect through Shenzhen Shigan culture technology Co.,Ltd’s Services, and how we use such information.

This Privacy Policy shall apply to your use of the Services and you should read this document before using the Services. If you do not agree to this Privacy Policy, please do not use the Services. Shenzhen Shigan culture technology Co.,Ltd shall not be responsible for the actions of the third party, the content of third-party websites, the usage of the information provided by you to such third parties, or any products or services they may offer.

What Information Do We Collect?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and/or your credit card information.

When you browse our website, we also automatically receive your internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you use our App on your devices, we collect your registration information, and as your choice, your social media account information.

With your permission, we may send you emails about our store, new products, and other updates. Once you provide your personal information, you are not anonymous to Shenzhen Shigan culture technology Co.,Ltd.

Your Consent

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using the information for that specific reason only. Meanwhile, we grant your implied consent that your information may be used for a secondary reason included but not limited to marketing and promotions.

By using our website, App, or product(s), you consent that you are at least the age of majority in your state or province of residence, or you have given us your consent to allow any of your minor dependents to use this site.

Shenzhen Shigan culture technology Co.,Ltd will not knowingly collect Personal Information from anyone under the age of 13. If you are under 13, please do not attempt to access or take to use our Services (if not explicitly otherwise stated in the relevant service) or send any information about yourself to us. If you are a minor in your country of residence, please seek parental consent before use of the Services. If you believe that we might have any information from or about a child under the age of 13, please contact us at service@poputar.com.


How Can You Withdraw Your Consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at service@poputar.com or mail at:

Shenzhen Shigan culture technology Co.,Ltd

No 312, Block B, Baoyuan Huafeng head-office economy Building, Xixiang Avenue, Baoan District, Shenzhen, China

However, you may be not able to continue using Populele App or keep purchasing products of Shenzhen Shigan culture technology Co.,Ltd by withdrawing your personal information. If you want to continue using Populele App or keep purchasing products of Shenzhen Shigan culture technology Co.,Ltd, you can register and provide your information to us again at any time.

Disclosures and Transfer of Personal Data

We collect and process personal data(s) on the basis of your permission and/or engagement with our Services, and we will not sell your personal data to third parties. Shenzhen Shigan culture technology Co.,Ltd shall not be responsible for any processing of Personal Information by third parties. The Personal Information might be used for targeted in-service marketing and other similar purposes, and upon Your consent, to email marketing by Shenzhen Shigan culture technology Co.,Ltd.

We may use external service providers to provide technical solutions or services for processing stored information and access the stored information by using a mechanical (technical) interface and share Your personal information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain the Services.

Shenzhen Shigan culture technology Co.,Ltd may also use third-party service providers, such as e-mail service providers, credit card processors, information analyzers and business intelligence providers. Personal data may occasionally be disclosed in accordance with applicable legislation and this Privacy Policy. In exceptional circumstances, Personal Information may be disclosed to third parties if is required under any applicable law or regulation or order by competent authorities, or in order to enforce the Terms of the Services and to investigate the possible infringing use of the Services as well as to guarantee the safety of the Services.

We store and/or transfer your personal data both inside and outside the United States under legal mechanisms we rely on to transfer data across borders.  

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event involving all or a portion of Shenzhen Shigan culture technology Co.,Ltd, our customer information may be transferred to or shared with our successor or assign.

We may disclose your personal information if you violate our Terms of Service or
if we are required to do so by local law or public policy.

EU Data Transfers

For customers of EU countries, our services, which need to collect your username for Applications and your personal information for online shopping (included but not limited to name, address, phone number, credit card information) require by their very nature for data to flow from the European Union (EU) to the United States (U.S.) and back. To ensure that EU personal data is adequately protected when transferred outside the EU, the Data Protection Directive 95/46/EC and, as of May 25, 2018, the General Data Protection Regulation mandate that such transfers take place using certain legal mechanisms described in EU Data Protection Unit FAQ. As explained in the EU Data Protection Unit FAQ, these clauses are contractual commitments between companies transferring personal data, binding them to protect the privacy and security of the data. Shenzhen Shigan culture technology Co.,Ltd companies accordingly adopted Standard Contractual Clauses so that the data flow necessary to provide, maintain, and develop our services take place legally.

On July 12, 2016, the U.S. Department of Commerce and the European Commission adopted the EU-U.S. Privacy Shield, which replaced the EU-U.S. Safe Harbor as a mechanism for enabling the transfer of personal data from the EU to the U.S. A similar mechanism called the Swiss-U.S. Privacy Shield came into effect on April 12, 2017, and allows for data transfers from Switzerland to the U.S.

Note: Shenzhen Shigan culture technology Co.,Ltd’s data centers storing our customers’ information are currently located in the U.S. and China.


Our store is hosted by Shopify Inc. It provides us with the online e-commerce platform which allows us to sell our products and services to you. Your data is stored in Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.


If you choose a direct payment gateway to complete your purchase, then Shopify will store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information will be deleted.

All direct payment gateways adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, or Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third-Party Services

In general, the third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For those providers, we recommend that you read their privacy policies so you can understand the manner in which provider will handle your personal information.    

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facility is located. For example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our website, they may direct you away from our site. Shenzhen Shigan culture technology Co.,Ltd assumes no responsibility for any third-party websites or resources and/or content on such third-party websites or resources.

Data Security
Shenzhen Shigan culture technology Co.,Ltd will take reasonable precautions and follow the best industry practices to protect your personal information and to make sure your personal information will not be inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

This Privacy Policy only applies to our Services and information we collect. You recognize and agree that Shenzhen Shigan culture technology Co.,Ltd is not liable for the protection and privacy of any information which you provide by visiting such sites or any such third-party terms and conditions and their use of your personal data.

Cookies and Tracking

The Services may use “cookies” and other technologies such as pixel tags, locally shared objects, clear GIFs and web beacons. Cookies help us analyze data about web page traffic and improve our website in order to tailor it to customer needs. These technologies do not include personal data and are used to identify you quickly, remember your settings, personalize the look and feel of the Services, count users who have visited certain pages or viewed certain advertisements. Shenzhen Shigan culture technology Co.,Ltd treats information collected by cookies and similar technologies as anonymous data. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of some Services. We may feature advertisements served by third parties that deliver cookies to your computer/device so the content you access and advertisements you see can be tracked. You may click on the following link: www.networkadvertising.org (or such other URL as may be specified by us from time to time) for information on how to opt-out of the use of cookies for the delivery of more relevant advertising. You may also opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for two weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Changes To This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. It is your responsibility to keep tracking the changes or clarifications of this policy.

Questions and Contact Information

If you have any questions about this Privacy Policy, please contact us at service@poputar.com or by mail at
Shenzhen Shigan culture technology Co.,Ltd
[Re: Privacy Compliance Officer]
No 312, Block B, Baoyuan Huafeng head-office economy Building, Xixiang Avenue, Baoan District, Shenzhen, China


Copyright Policy

Shenzhen Shigan culture technology Co.,Ltd. respects the intellectual property rights of others. If you believe that material available on Shenzhen Shigan culture technology Co.,Ltd website, application, database, or service (“Service”) infringes your copyright or the copyright of any third party, please notify us at:

To be effective, notice of infringement must comply with the Digital Millennium Copyright Act. A notice must include the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an email address;
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

This process only relates to reporting a claim of copyright infringement. Messages related to other matters will not receive a response through this process. Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing may be subject to liability.  If you are unsure whether material infringes your copyright, you should contact an attorney prior to sending notice.